Hi all,
Summary of events:
- Friday 30th October (Wu) at solar time You receive a call from new company technician to make an appointment.
- Monday 2 November (You) new company technician comes at 3 pm solar time (Shen). He can't do anything, just install equipment, but without internet, not signal...breakdown.
- Tuesday 3 November (Xu) comes another technician (subcontractor) to check what the problem is. Elevates the incidence to a higher department, to the owner of the fiber optic line.
- Wednesday 4th November (Hai) the technician from the old company that owns the fibre line comes to repair the problem in the terminal box (out, in the street). By means of this repair I can already have internet.
- Thursday 5 November (Zi) new company's technician comes to check and close the installation.
In total, 3 different technicians have come to me. It seems that on Tuesday 3rd Xu and Wednesday 4th November Hai was the key in the hexagram, because he is the technician who manages to solve the problem and to have internet.
Thank you for participating, in general it seems that everyone was very successful, Gmuli, Tientai, Jlim, Vadim, Raymond. Gmuli your QMDJ seems accurate.